Good questions.
Everything about our coffee, orders and shipping. Can’t find your answer? Send us a message.
Is your coffee whole bean or ground?
All three roasts are sold whole bean. Grinding right before brewing keeps the aroma and crema that make espresso worth it. If you do not have a grinder, send us a message — we are happy to help you choose one.
What sizes do you sell?
Every roast comes in 0.5 lb, 1 lb and 2 lb bags.
Can I use Fragon in a drip machine or French press?
You can, but our roasts are profiled for espresso and moka pot. In a drip machine they will taste heavy and roasty — that is by design.
How fresh is the coffee?
We roast in small batches of under a kilo and pack within days of roasting. For espresso, coffee usually tastes best after a short rest of about 5–7 days from roast and stays at its peak for the following few weeks.
How should I store the beans?
Keep the bag sealed, away from light, heat and moisture. Do not refrigerate. If you buy a 2 lb bag, open it as you go and squeeze the air out after each use.
Where do you ship?
We currently ship within the United States. Shipping details are shown at checkout.
How do I pay?
Checkout is handled securely by Stripe. You can pay with credit or debit card and other options shown at checkout, such as Link, Cash App Pay, Klarna or Amazon Pay.
Do you sell wholesale to cafés, restaurants or offices?
Yes. Tell us about your business on our contact page and we will get back to you with options.
I have a problem with my order.
Sorry about that! Write to us through the contact page or at hello@fragonespresso.com with your name and order date and we will make it right.